Hi Everyone. If you are trying to get an update on the status of your case, you will need to contact the provider of the service you were applying for. For instance, if 513relief.org put you in contact with Hamilton County Job & Family Services, for food assistance (for example), you will need to contact Hamilton County Job & Family Services for an update on your case; if 513relief.org put you in contact with the Community Action Agency, for rental assistance (for example), you will need to follow-up with the Community Action Agency. If you need help finding agency contact information, you can use our “GET HELP NOW” tab at the top of the page, which enables you to search for the contact information of any social service agency in the Greater Cincinnati area. I hope this helps.