We have some feedback to share with SNAP users that hopefully will help make for a smoother experience when first using the Findlay Market Shopping App:

In order to get the $25 matching funds, $25 must be spend on “Fresh” produce, meaning “processed” produce like dried fruit and tater tots may not be eligible. Also, currently when you place an order the matching credit and wavier of fees will NOT be reflected in your total. The confirmation of the credit and fee waiver will not be provided until the day of your fresh produce delivery. On the day of your delivery you will get this confirmation via email. You don’t actually pay for the produce until it arrives at your door, where you can provide your EBT to get the credit and fee waiver. When making your order, you can choose the “produce” department to get a list of the produce available from which to select. Remember when selecting that no “processed” produce is eligible for the credit, only “fresh” produce.