We Provide Social Service Collaboration Tools
We provide tools for social service collaboration- helping social service providers better share news & updates with one another and the public about changes in application protocols and service availability. These tools include technologies for news broadcasting, public and private document servers, and an interagency communication platform. We also provide onboarding and training services for the use of these technologies, and for the promotion of social service collaborative culture.
Social Service News Broadcasting
We provide a one-stop-shop for interagency news updates about changes in service availability and application protocols. These news updates can be manually or automatically (e.g. RSS) submitted to our social service news portal. Approved submissions are viewable online and also aired as an Apple Podcast “Hamilton County Ohio Social Service News“. A weekly summary of social service news is also delivered via email each weekend, free to anyone who subscribes.
Document / Information Sharing Services
Private Hub: For interagency collaboration, we provide a private document server, interagency staff directory, and direct messaging platform for agency teams to more effectively communicate and collaborate between agencies. Using these collaborative tools, individual staff at one agency can more easily reach staff and paperwork needed at other agencies. This is essential to helping an individual or family connect to services when those service needs can only be met by the collaboration of multiple agencies.
Public Hub: We also provide a document server to place forms online for public accessibility. For the public, this service provides an online repository for application forms to area services. This allows smaller agencies to share their service application forms with the public, online, even if they can’t afford their own IT department. It also allows individuals and families to start the application process for needed services even before their first meeting with an agency’s staff.
If your agency would like to participate, schedule an administrative briefing about our collaborative tools by using our contact form, or call 513 257-2116. A follow-up in-person training for your team of staff will then be scheduled.
Click here for video tutorials
(Link is currently disabled while we update our video tutorials)