We Provide Tools for Social Service Collaborative Culture

United Resource Connection is a 501c3 nonprofit that supplements United Way 211 by providing news broadcasting and document services for local social service agencies to better share news, application forms, and general information with each other and people in need of services.

Social Service News Broadcasting

We provide a one-stop-shop for interagency news updates about changes in service availability and application protocols. These news updates can be manually or automatically (e.g. RSS) submitted to our social service news aggregation portal. Approved submissions are viewable online and also aired as an Apple Podcast “Hamilton County Ohio Social Service News”. A weekly summary of social service news is also delivered via email each weekend, free to anyone who subscribes.

Document / Information Sharing Services

Private Server: For interagency collaboration, we provide a private document server, interagency staff directory, and private messaging platform for agency teams to more effectively communicate and collaborate between agencies. Using these collaborative tools, individual staff at one agency can more easily reach staff and paperwork needed at other agencies. This is essential to helping an individual or family connect to services when those service needs can only be met by the collaboration of multiple agencies.

Public Server: We also provide a document server to place forms online for public accessibility. For the public, this service provides an online repository for application forms to area services. This allows smaller agencies to share their service application forms with the public, online, even if they can’t afford their own IT department. It also allows individuals and families to start the application process for needed services even before their first meeting with an agency’s staff.

If your agency would like to participate, schedule an administrative briefing about our collaborative tools by using our contact form. A follow-up in-person training for your team of staff will then be scheduled.

Click here for video tutorials

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For more information on creating a local Chapter of United Resource Connection in your town, visit unitedresourceconnection.org

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