DID YOU KNOW? You can lose your health care coverage if you do not take action to renew every year.

 

The state of Ohio sends a reminder form in the mail. When you receive it, or when you receive a reminder from your managed care provider (e.g., Buckeye, CareSource, Molina, Paramount, UnitedHealthcare), it’s time to take action. Always confirm or report a change in address to Job & Family Services (JFS) office so you won’t miss your renewal reminder.

 

WHAT DO I NEED TO DO?

 

RENEW YOUR COVERAGE IN ONE OF THESE WAYS:

 

BY PHONE. Call the Medicaid Hotline at 1-800-324-8680 (TTY: 1-800-292-3572)

 

ONLINE. Go to benefits.ohio.gov and create an account (if you haven’t already used the online portal) to apply or update your information.

 

BY MAIL. Fill out the form and mail it back right away to your local county JFS office. For Hamilton County residents: 222 East Central Parkway, Cincinnati, OH 45202. Find other Ohio JFS offices at jfs.ohio.gov/county/county_directory.pdf; OR

 

IN PERSON. Visit your local county JFS office. For Hamilton County residents: 222 East Central Parkway, Cincinnati, OH 45202. Find other Ohio JFS offices at jfs.ohio.gov/county/county_directory.pdf;

 

ALWAYS KEEP YOUR ADDRESS UP-TO-DATE WITH JFS.

 

FREQUENTLY ASKED QUESTIONS

 

HOW OFTEN AND WHEN MUST I RENEW OR REAPPLY FOR MY MEDICAID BENEFITS?

You must complete the renewal process once every 12 months. You must do so by the deadline provided in the reminder notice the State sends you each year. You must reapply if you receive a termination notice.

 

WHAT IF I MESS MY DEADLINE TO RENEW MY BENEFITS?

You have 90 days to complete your renewal from the end date of your Medicaid. If you miss this deadline your health care benefits will end. You will receive a letter of termination.

 

WHAT IF I RECEIVE A NOTICE THAT MY BENEFITS ARE TERMINATED?

If your benefits end because you did not take the steps to renew, they can be reinstated within ninety (90) days of receiving a letter ending your Medicaid coverage, you will need to reapply for Medicaid.

 

WHERE CAN I GET HELP WITH THE REDETERMINATION OR RENEWAL PROCESS?

You can visit your local JFS office or call the Ohio Medicaid Consumer Hotline at 1-800-324-8680.

 

WHAT INFORMATION DO I NEED TO RENEW MY MEDICAID?

You need information on household, number of dependents, and tax filing status.

 

WHAT IS THE DIFFERENCE BETWEEN REDETERMINATION AND RENEWAL?

They refer to the same thing — the yearly process of reporting information so your eligibility can be checked for Medicaid benefits.

 

WHY DO I NEED TO TAKE THIS STEP EVERY YEAR?

It is important to renew your eligibility for Medicaid benefits so you can keep your health care.

 

Have questions? Call your local county JFS office.

 

For Hamilton County residents: (513) 946-1000

Find other Ohio JFS offices at jfs.ohio.gov/county/county_directory.pdf;